SafariVentures.com’s Privacy Statement
This SafariVentures.com Privacy Statement discloses the information privacy practices for the Safari Ventures United States Web site, www.safariventures.com.
Information collected about you
Safari Ventures collects personally identifiable information (“PII”) about you that you specifically and voluntarily provide. (“PII”) includes information that can identify you as a specific individual, such as your name, phone number, or e-mail address. Although you are not required to register as a member in order to use selected travel planning tools, and some PII is needed in order to process and fulfill travel requests, many areas of SafariVentures.com can be accessed without providing any PII.
SafariVentures.com collects information when you:
- Become an SafariVentures.com member
- Complete a traveler profile
- Purchase travel
- Contact SafariVentures.com
SafariVentures.com collects your Member ID, password, and e-mail address when you register to become a member of our Web site.
Traveler profile information
SafariVentures.com collects the full name and contact number for a traveler when a travel reservation is made. We may also collect information about each traveler’s preferences, including meal requests, seat selection, frequent flyer/hotel/car rental programs and membership numbers, and ticketing options.
When someone other than yourself is accompanying you on travel purchased through SafariVentures.com, we may collect PII and travel preferences about that individual. You should obtain the consent of other individuals prior to providing SafariVentures.com with their full names, contact numbers, e-mail addresses, and travel preferences, as they will be unable to directly access our systems to view or change any information you provide on their behalf.
Travel purchase information
SafariVentures.com collects the billing address of the credit card that is used to purchase travel. We will also collect credit card information, including card number, card type, cardholder name, and expiration date, in order to bill you for travel purchased through SafariVentures.com or the Safari Ventures online store.
Contests and sweepstakes information
Occasionally, SafariVentures.com may offer our members and site visitors an opportunity to participate in a contest or sweepstakes. Information collected by SafariVentures.com when you participate in a contest or sweepstakes may include your full name, e-mail address, and street address.
SafariVentures.com may periodically offer our members and site visitors an opportunity to participate in surveys regarding their experience with our site. For our members, we may also send these surveys via e-mail. You are under no obligation to respond to any survey, and you may unsubscribe from receiving these e-mail surveys by following the unsubscribe instructions in any e-mail survey you receive. Information collected by SafariVentures.com when you participate in a survey may include your full name, e-mail address, and street address.
SafariVentures.com collects PII such as your full name, Member ID, e-mail address, and/or contact number whenever you submit a question or suggestion, or request assistance with your itinerary, or purchasing items through the online store.
Other information we collect
Some information is collected automatically every time you visit SafariVentures.com (e.g., cookies and computer information). In addition, information may be collected from other independent, third-party sources.
Cookies and other Web technologies
A cookie file may also be placed on your hard drive by SafariVentures.com’s third-party advertising companies. These companies may use aggregated statistics about your visits to this and other Web sites in order to provide advertisements about travel-related goods and services that you may be interested in. The information they collect does not include your PII.
The third-party advertising companies may also employ technology that is used to measure the effectiveness of ads. This is primarily accomplished through the use of a Web beacon (a single-pixel GIF), which is placed on our site to collect anonymous information. They may use this anonymous information about your visits to this and other sites in order to provide advertisements about goods and services of potential interest to you. No PII is collected during this process. The information is anonymous and does not link online actions to an identifiable person.
SafariVentures.com may collect certain technical information from your computer each time you request a page during a visit to SafariVentures.com. This information is collected from your computer’s Web browser to enhance your experience on our site and may include your IP address, operating system, Web browser software (e.g., Netscape Navigator or Internet Explorer), screen resolution, and referrer Web site.
Information from other sources
To improve services and enhance personalization, we may periodically obtain information about you from other independent third-party sources and add it to our account information. Additionally, authorized SafariVentures personnel may update your profile to accurately reflect any new profile information included in communications received from you.
Use of your information
Information collected on SafariVentures.com may be used to:
• Register you as a SafariVentures.com member
• Plan and purchase travel or items in the online store
• Notify you of travel changes through the Travel Alerts service
• Send marketing communications or surveys to you
• Respond to your questions or suggestions
• Improve the quality of your visit to our site
Member registration information
When you register to become a member of SafariVentures.com, we use your information to create your member account. You will then receive a “Welcome to SafariVentures.com” e-mail that contains your Member ID and describes the benefits of using SafariVentures.com for planning and purchasing your travel needs.
Travel planning and purchase
Information collected when you complete your traveler profile is used to confirm and process your travel reservation. In addition, information collected from you when you purchase travel is used to bill your credit card and deliver your travel itinerary, either electronically or through the mail.
Travel Alerts notification
In the event your travel plans are disrupted because of mechanical, weather, or carrier business conditions, SafariVentures.com may send you an e-mail notification to inform you of these conditions and help you make alternative travel arrangements.
As a registered SafariVentures.com member, you may receive e-mails from us about special promotions, surveys, contests, sweepstakes, flight specials, trip information, or other travel opportunities on SafariVentures.com and its marketing partners. If you choose to receive our Fare Tracker service, your e-mail address will also be used to notify you of current fares to cities you have selected. We may also use your e-mail address or telephone number to contact you about changes to your purchased travel itinerary. To assess the effectiveness of these e-mails, we may attach a Web beacon that provides confirmation when you open an e-mail from SafariVentures.com. This only occurs if your computer supports such technology.
You may also receive postal mail notifications from us about special promotions, surveys, contests, sweepstakes, flight specials, trip information, or other travel opportunities on SafariVentures.com and its marketing partners. E-mail or postal marketing notifications containing offers for our marketing partners will be sent by SafariVentures.com on our partners’ behalf.
Responses to your questions or suggestions
We will use your e-mail address or telephone number to respond when you submit a question or suggestion, or request assistance with viewing your itinerary, logging on to SafariVentures.com, or accessing your account.
Improving the quality of your visit to our site
We collect certain information (e.g., travel information) based on your navigation of our site in order to better understand and serve our customers. This data allows us to streamline your ability to navigate the site and develop featured programs and content that will be of interest to our members and site visitors. No PII is collected unless you explicitly provide it.
This information can also be used to display targeted advertisements. Advertisement information is taken from data you explicitly provide on the SafariVentures.com Web site, such as a flight origin or destination. No PII is used to deliver targeted advertisements.
Sharing your information
SafariVentures.com does not sell or rent your PII to anyone.
To provide and process the services you request, SafariVentures.com shares your PII with our authorized service providers that perform certain services or functions on our behalf. We only share information about travel either reserved or purchased on SafariVentures.com. Our service providers need information about your traveler profile, as well as your credit card information, to process and confirm your travel reservation. These service providers will disclose information about your traveler profile to hotel, airline, cruise, rental car, and other travel suppliers whose products you have purchased. Like any other travel agent, this information must be shared with our travel suppliers to confirm your reservation and travel preferences. Although SafariVentures.com offers travel products from hotel, airline, cruise, rental car, and other travel suppliers that are reputable companies, we have not placed limitations on these suppliers from using or disclosing your information without your permission. Therefore, we encourage you to review the information privacy practices of any travel suppliers whose products you purchase on SafariVentures.com. In addition, these travel suppliers may also contact you as necessary to obtain additional information about your confirmed reservation.
SafariVentures.com will occasionally share aggregated information with our service providers. This information does not contain any PII and is used to develop featured programs and content that will be of interest to our members and site visitors.
In the event that you make a new, or update an existing, travel reservation by calling our toll-free number, your information may be accessed by a third-party service provider, as necessary, to respond to your request for customer service.
SafariVentures.com may contract a reputable third party to facilitate the distribution of survey, promotion, or sweepstakes programs. Upon completion of these projects, all information is returned to SafariVentures.com.
Trusted business partners
In addition, we have partnered with various third-party Web sites to offer SafariVentures.com travel services. These trusted third-party companies may add travel sections to their Web sites in order to offer SafariVentures.com provided travel services. We will not share any of your PII with these trusted third-party companies, even if you register on SafariVentures.com through their Web sites.
SafariVentures.com may be required by law to disclose information you have provided in obtaining our travel products or services. SafariVentures.com may also disclose information against someone who poses a threat to SafariVentures.com’s interests (such as customer fraud) or whose activities could bring harm to others. In addition, it may be necessary for SafariVentures.com to provide customer information to third parties, such as credit card companies, for the purpose of resolving disputes that arise in the normal course of business.
Other Web sites
There are several places throughout SafariVentures.com that may link you to other Web sites that do not operate under SafariVentures.com’s information privacy practices. When you click through to these Web sites, SafariVentures.com’s information privacy practices no longer apply. We recommend that you examine the privacy statements for all third-party Web sites to understand their procedures for collecting, using, and disclosing your information.
Protecting your information
We want our members and site visitors to feel confident about using SafariVentures.com to plan and purchase their travel, so we are committed to protecting the information we collect. Currently, SafariVentures.com only stores the information you provide when registering to become a SafariVentures.com member, create a travel profile, purchase travel, or purchase items in the online store.
Changes to the SafariVentures.com Privacy Statement
This Privacy Statement was produced and posted on SafariVentures.com on June 30, 2004. SafariVentures.com reserves the right to modify or amend this Privacy Statement at any time and for any reason. If there are material changes to this statement or in how SafariVentures.com will use your PII, SafariVentures.com will prominently post such changes prior to implementing the change.
Regardless of later updates, we will abide by the information privacy practices described in this Privacy Statement at the time you provided us with your information.
If you have questions about our Privacy Statement, please e-mail us.
We value every guest to the SafariVentures.com site, and our customer service travel agents are ready to help plan and purchase your next trip to Africa. You may reach us via email at email@example.com or by telephone at 888.341.7771.