Terms & Conditions

TERMS AND CONDITIONS

By purchasing and/or participating in a tour package, you agree to be bound by these Terms and Conditions (“Agreement”) and acknowledge your receipt and understanding of them.

Introduction. This Agreement explains the terms and conditions applicable to tour packages provided by Safari Ventures, Inc. (“Safari Ventures”, “we”, “us” and “our”). As used in this Agreement, the terms “you” and “your” refer to each person who purchases and/or uses a tour package provided by Safari Ventures.

Benefits of Tour Packages. Our tour packages offer services of a professional tour guide, first-class accommodations, meals as outlined in the itinerary, transportation while in Africa as specified in the itinerary and excursions and tours as outlined in the itinerary.

Safari Ventures may, from time to time, offer you optional services or benefits. By using those services and/or benefits when they become available, you agree to be bound by in this Agreement, and its subsequent amendments. Final documents and tickets will be mailed by overnight or registered mail approximately two (2) weeks prior to the start of the tour.

Rates and Exclusions. The rates and charges for tour participation are those established at the time the tour is booked with Safari Ventures. Published rates and charges are typically “per person,” based upon double occupancy with private bath. Single rooms are subject to a supplemental charge. Expenses and terms not specifically identified in the applicable Safari Ventures-produced brochure are not covered. These include any paperwork or charges associated with: passports, visas, immunization, meals other than those specified, optional excursions, trip protection coverage, alcoholic beverages (beer, wine and liquor), all beverages excluding those provided in Safari Ventures trucks, telephone calls, room service, laundry, personal items, baggage handling, International airfare unless otherwise stated, gratuities and transportation to or from any departure gateway and any other costs that might be incurred not stated in tour package.

 Fees and Charges.

You must promptly pay the following fees and charges for participation in a Safari Ventures tour.

Airfare: Full payment per person is required to purchase airline tickets. Airline cancellation policies shall apply.

Ground Package: A deposit of 25%per person per tour is required to secure the tour. An additional deposit may be required for some services from andBeyond, Singita, Elewana, and Sanctuary Retreats and other luxury accommodations.  For those tours which include airfare, the fare must be paid with your deposit and will be deducted from your balance due.

Balance: The balance of the tour price, less any previously paid deposit, is due in full no less than ninety (90) days prior to the start of the tour.

Revisions: A fee of $100 per booking for each change made sixty (60) days or more prior to the start of the tour. The cancellation fees set forth below apply.

Late Booking: A fee of $100 will be charged if a tour is booked less than sixty (60) days prior to its start date.

Cancellation: To cancel a tour you must provide advance written notice to Safari Ventures, and simultaneously pay the following cancellation charge based  upon the amount of notice provided.

Fee: Number of Days of Advance Written Notice

  • Initial deposit amount                   90 days or more before departure
  • One hundred percent (100%)      Less than 90 days before departure

There is no refund for unused portions of a tour once it has commenced. Cancellation penalties on airfare are additional and vary depending upon the applicable airfare. Safari Ventures recommends that you purchase trip insurance to cover penalties and cancellation charges. To learn more about the types of coverage available, please contact Safari Ventures directly.

Airlines and airfares included in any brochure are subject to change without notice. Please check with Safari Ventures or your travel agent for conditions applicable to your airline ticket. The payment of a deposit, or other partial or full payment for a tour, constitutes your agreement and consent to all the terms and conditions in this Agreement and any general information contained in the applicable tour brochure.

Tour Participation. In an endeavor to ensure congenial tours, we reserve the right to refuse the application of anyone and/or to expel any tour participant who, in the exclusive judgment of Safari Ventures, incompatible with the interest and well- being of other tour participants. Safari Ventures, its affiliates and related persons all act as agents for the hotels, lodges, travel providers, airlines, bus companies, railroads and the others who provide accommodations, transportation, meals, tours, sightseeing and other pertinent services included in a tour (collectively, “Vendors”). The Vendors concerned are not responsible for any act, omission or event that occurs during the time tour participants are not using their services. The then-current contract in use by each applicable Vendor when issued shall constitute the sole contract for the service being provided and shall be solely between the tour participant and the Vendor. Safari Ventures is not a party to Vendor contracts and shall have no liability for the acts or omissions of its Vendors. All vouchers, contracts and tickets issued by a Vendor are issued subject to then current tariffs, terms and conditions. Safari Ventures is not responsible for costs incurred by a tour participant due to missed, canceled or delayed transportation. Anyone not utilizing pre-arranged transportation is responsible for the cost of any substitute transportation. No change in itineraries is expected, but we reserve the right to make changes if reasonable or necessary. Because of unforeseen circumstances, transportation may occasionally be delayed, extended or curtailed. Safari Ventures reserves the right to accept or retain any tour participant or to cancel all or any portion of a tour. After refunding a pro-rata portion of any applicable payments, Safari Ventures will have no other obligation to tour participants.

Security and Safety. We are strongly committed to protecting your security and well-being. However, travel, safaris and sightseeing endeavors are inherently dangerous activities. Safari Ventures strongly recommends that you exercise extreme caution when participating in tour events (e.g. be sure to lock and secure all valuables and do not approach wild animals). Parts of your tour involve high altitudes, hiking and/or driving over rough and dusty terrain. Any physical disability that may require special attention or treatment must be reported in writing at the time your reservation is made. Passage may be refused to any person whose state of health or physical conditions render them, in the opinion of the tour company or its suppliers, unfit. Children under sixteen (16) years of age are not recommended for participation in a tour. Safari Ventures recommends that you purchase insurance to cover medical expenses, trip cancellation and interruption, and loss of baggage. Safari Ventures can assist you in locating one or more insurance agents that sell these types of insurance.

Information. Information that Safari Ventures publishes in its brochures, collateral material and on its website is believed to be accurate and reliable. Safari Ventures makes no representations or warranties regarding such information or any information provided by a third party. Unless expressly stated in writing, Safari Ventures does not endorse the products or services offered by any company or person identified in its brochures, collateral material or web site, nor is Safari Ventures responsible for any content published by a third party.

Damages and Warranties. Neither Safari Ventures nor its Vendors are liable for any losses, errors, injuries, expenses, costs, claims, attorney’s fees, interest or damages, whether direct, indirect, special, punitive, incidental or consequential, (collectively, “Losses”) caused in any way by participation in a tour or arising out of this Agreement. Without limiting the foregoing, neither Safari Ventures nor its Vendors shall be liable for any theft, personal injury or property damage of any kind. Participation in a Safari Ventures’ tour is on the participant’s own initiative and at the participant’s own risk. Tour participants are solely responsible for compliance with applicable laws, duties and regulations. SAFARI VENTURE’ TOURS AND THEIR COMPONENT PARTS ARE PROVIDED “AS IS,” AND ALL WARRANTIES, WHETHER STATUTORY, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSE, QUALITY OR PERFORMANCE (EVEN IF CREATED BY THE INTERNATIONAL SALE OF GOODS CONVENTION) ARE DISCLAIMED IN THEIR ENTIRETY.

Indemnification. You shall indemnify, defend and hold harmless Safari Ventures and its officers, employees, directors, suppliers and agents, in their individual capacities or otherwise, from and against any losses arising out of: (i) your negligence; (ii) your failure to comply with applicable law; or (iii) your failure to comply with the terms of this Agreement.

Additional Remedies. Due to the likelihood of irreparable injury, Safari Ventures shall be entitled to an injunction prohibiting any breach of this Agreement by you.

Termination and Changes in Terms. Safari Ventures reserves the right to terminate this Agreement or to change its terms (including any charges, fees or other items described in this Agreement) at any time. The most current version of this Agreement is posted at our website: www.safariventures.com.

Miscellaneous.

  1. Any dispute, difference, controversy or claim arising out of or relating to this Agreement shall be settled by arbitration before a single arbitrator in accordance with the international rules of the American Arbitration Association (“AAA”). Judgment on any resulting award may be entered into by any court having jurisdiction over the parties or their respective property. The prevailing party in any such arbitration shall be entitled to the recovery of its reasonable attorney’s fees, costs and expenses. The arbitrator shall have jurisdiction to award any relief sought by the parties, including injunctions, damages, costs and attorney’s fees. Any arbitration shall be conducted in the English language in Tampa, Florida, U.S.A. The arbitrator shall decide any issues submitted in accordance with the provisions and commercial purposes of this Agreement, provided that all substantive questions of law shall be determined in accordance with the state and Federal laws applicable in Florida, U.S.A., without regard to internal principles relating to conflict of laws.
  2. Safari Ventures may assign its rights and/or delegate all or a portion of its duties under this Agreement to any third party at any time.
  3. This Agreement constitutes the entire understanding of the parties with respect to the subject matter of this Agreement, and all prior agreements, understandings and representations concerning its subject matter are canceled in their entirety. Notwithstanding the foregoing, this Agreement is in addition to any other express agreements between you and Safari Ventures.
  4. If there is a conflict between the terms and conditions of this Agreement and one or more terms contained in another agreement between you and Safari Ventures, this Agreement will control.
  5. Safari Ventures shall not, have waived any of its rights under this Agreement without expressly agreeing to do so in writing. No waiver by Safari Ventures of a breach of this Agreement shall constitute a waiver of any prior or subsequent breach.
  6. Safari Ventures shall not be liable for any loss nor damage due to causes beyond its control, including fire, dangers incident to the bush, weather, pests, power surges, fire, machinery, strikes, riot, theft, animal attacks, sickness, disease, acts of God, the elements, war (declared or not), civil disturbance, acts of civil or military authorities or the public enemy, transportation facilities, fuel or energy shortages or failures, acts or omissions of communications carriers, quarantines, medical or customs requirements, or other causes beyond its control.
  7. This Agreement shall be construed equally against the parties regardless of who is more responsible for its preparation. If there is a conflict between a part of this Agreement and any present or future law, the part of this Agreement that is affected shall be curtailed only to the extent necessary to bring it within the requirements of that law.
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Nilay Nahar profile picture
Nilay Nahar
8 days ago
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Great experience. All arrangements were excellent. Staff very helpful and readily available. Highly recommend
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Larry Meidberg profile picture
Larry Meidberg
22 days ago
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Exceeded all expectations—a true bucket list "Gem"! An African safari has been a lifelong dream for us. After a friend's nephew recommended Safari Ventures, we looked them up, saw the stellar reviews, and reached out. Their representative, Robin Neal, was incredibly helpful in seamlessly planning our itinerary through Tanzania and Zimbabwe. The trip was flawless from start to finish: • The Route: Fantastic accommodations across Arusha, Tarangire National Park, Lake Manyara, the Serengeti, Ngorongoro Crater, and Victoria Falls. • The Guide: Our guide, Ndossey, was truly the best. His deep knowledge of the wildlife and geography, paired with his constant attention to our comfort, elevated our trip from a good vacation to a magnificent "Gem" of an experience. If you are thinking about booking an African safari, look no further than Safari Ventures!
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Benjamin Bowman profile picture
Benjamin Bowman
86 days ago
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Incredible adventure, amazing guide, and such an awesome experience. We had a 7 day / 8 night in Tanzania in early July and had near perfect weather. We went with a regular tour - not a luxury package - and each of our lodgings were excellent - plenty of space, clean, really well maintained, and all of the staff went above and beyond to make sure you had a good stay. And the food was excellent! Even the lunches you take out on the safaris were good. Highly recommend doing the hot air balloon ride - an unforgettable experience. Robin was our agent that ensured everything went smooth. She was awesome and available at any time to answer any and all questions.
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csganley profile picture
csganley
135 days ago
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+14
Our 3-week journey through Africa was nothing short of Amazing! Safari Ventures planned the ultimate trip of a lifetime for us with no details left out. We loved working with Robin right from the start. We spoke with her many times on the phone and exchanged lots of emails. She really listened to what we were interested in and gave us suggestions on what to include and how to make it all happen. We’re so glad we met her!! Our adventure started in Sabi Sands, near Kruger NP. From there, we spent a few days in Cape Town, with a terrific personal driver. Then it was on to Victoria Falls and Chobe NP in Botswana. Next, we had a quick stop in Nairobi and then headed off to Tanzania for a week-long journey through the amazing and wild Serengeti and Ngorongoro Crater – just WOW! All of our guides and lodges/accommodations were terrific. Our guides worked hard to make every game drive feel like the most exciting one, and they felt like friends after a day or so. The lodges were clean, comfy, spacious, and just so nice. Everyone we met on this journey - staff, other tourists, and even strangers - were welcoming and friendly. We met so many wonderful people along the way. We never worried about airport transfers or flights – everything was taken care of. Not only was Safari Ventures so professional and organized, but that was also true of every company we worked with in Africa. We never felt forgotten or confused about what we were doing. Robin checked in with us from time to time and kept us updated on any flight changes, and immediately had an alternative plan when needed – only twice. We were worried that this so-far-from-home excursion might be stressful, but it was the most stress-free trip we’ve taken, and we travel a lot. We saw more animals than we ever expected! Many were so up-close and personal that it almost felt surreal. I can’t say enough good things about Robin and Safari Ventures. I would recommend them, her, and this trip to anyone who enjoys adventurous travel, with a splash of luxury, and some excitement mixed in!
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Robin Thompson profile picture
Robin Thompson
145 days ago
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+3
We had an excellent safari arranged by Safari Ventures. It was an 8 day Botswana adventure that took us to Chobe River (Chobe Game Lodge) and the Okavango Delta (Moremi Camp and Okavango Camp). Robin Neal of Safari Ventures did a fantastic job planning our itinerary. Robin was quick to respond to all our questions at the time of booking and during the months leading up to the trip. It was our first time on a safari and traveling to Africa so she was able to provide us with recommendations on the weather, clothing as well as potential insects. We arranged our own flights from the United States so that we could see Victoria Falls on our own before the safari and also to stay for a few days in Cape Town after the safari. Robin made sure we were picked up at our hotel in Victoria Falls with a driver who was not one pleasant but interesting to talk to about life in Zimbabwe as he drove us to the Botswana Border where another driver took us to Chobe Game Lodge. On the last day when we flew to Maun, to our surprise Robin had someone meet us at the Maun airport to help navigate the Botswana document departure requirements and get us to our Cape Town flight gate. I would highly recommend Robin Neal and Safari Ventures. At each camp, the staff knew our itinerary so we didn’t have to deal with the worry and logistics of getting to our “safari” short hop plane rides between camps. Robin had prearranged everything so we didn’t have to think about any logistics; we could simply enjoy ourselves and not worry. A couple weeks before our departure, my travel companion suffered an injury that made walking difficult. I contacted Robin and she arranged for us to have a room at each camp that would be close to the dining area and safari drive departures. It’s that kind of exemplary service that made Safari Ventures and Robin stand out truly delivering a trip of a lifetime for us.
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Parisa R profile picture
Parisa R
149 days ago
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As a first time safari traveler, we weren’t quite sure what to expect, but this experience exceeded every expectation we had. From the moment we booked the trip, Robin was in communication with us and did a briefing prior to our departure. Upon arrival, the staff were welcoming and informative. The game drives were absolutely thrilling. Our guide/driver (Leo) was very knowledgeable, experienced and enthusiastic. He was very professional and we felt very safe being driven all over Tanzania. He knew where to find the animals and shared fascinating insights about their behaviors and the ecosystem, which made every sighting even more memorable. His suggestions for departure time in the morning and taking picnic lunch allowed us to make the best out of everyday game drive. The accommodations were comfortable, clean, and safe. The food was freshly prepared, and the chef made sure to check on each guest personally. Overall, it was a journey that we will never forget.
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Betsy Coville profile picture
Betsy Coville
162 days ago
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+3
I was going to South Africa to help Animal Defenders International at their big cat rescue facility as a veterinarian. I brought a friend along who had never been to Africa. We had both worked with all species before and I wanted her to do a safari. I only gave Safari Venture a few months notice and I wanted to go glamping NOT camping....those days are gone!! I have been all over Africa but never on safari in SA. I was totally surprised how quickly and thoroughly they pieced together stays at three different lodges within Kruger. Each had a different topography and different types of lodging. They were all inclusive for meals safari etc with wonderful food and very attentive staff in each place. We started at NThambo Tree Camp.....they had raised tents with balconies to watch wildlife from our tent. The guides were great and we saw almost every animal possible...but they did see a pangolin the day before!! We went from there to Nyala Lodge which was our favorite.....we had our own building with heat and AC, on the river, great food and a swimming pool. They had a better safari truck also with a top and more comfortable seats. Once again, we saw everything possible including a small lake with hippos and elephants at the same time!! I would highly recommend them. We went last to Moditio . They accommodations were great, on the river, pool, good food etc. But the brush was so dense it was often hard to see the animals. We did see elephants, lions , hippos etc but the numbers were much smaller because of the topography. Safari Ventures thought of everything and we were always met by a driver etc wherever we were. They were also available for calls from around me with any questions....even on a late Sunday night. I will be recommending them to anyone who wants to have all the work done for them and just relax and have a lifetime adventure .
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Stacy Hopkins profile picture
Stacy Hopkins
357 days ago
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+4
Incredible!! We went on a two-week safari in Kenya & Tanzania. It was unforgettable & life-changing! We saw so many animals & lots of babies too. Highly recommend Safari Adventures!
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Mahesh Seshadri profile picture
Mahesh Seshadri
402 days ago
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Safari ventures helped us with a wonderful trip to Rwanda to see the Gorillas. Rwanda is very beautiful, clean and welcoming country. Robin did a great job in helping arrange a wonderful tour company for the trip. We landed in Kigali and drove to the Volcanoes National park and stayed two days at the Mountain Gorilla view lodge . The lodge was very cozy, the food was very fresh (farm to table vegetables) but We were most touched by the service and the hospitality of the people. We did the golden monkey and the Gorilla treks. Both were amazing, the Gorilla trek is a must do for any wildlife lovers. They were incredible and so human like. It is a very personable experience that will be remembered for a long time. The tours are very well organised with attention details, to ensure Gorilla's and the tourists are safe and having positive experience. I would strongly recommend these tours from Safari Ventures.
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Reena Patel profile picture
Reena Patel
422 days ago
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Safari Ventures exceeded all our expectations. Robin made planning effortless—she listened carefully, customized every detail, and was always available to answer questions. Once we arrived, Leo was outstanding. His deep knowledge, patience, and passion for the wildlife and culture made every game drive unforgettable. The lodges, transfers, and daily experiences were seamless, and we felt cared for every step of the way. Thanks to Robin and Leo, our trip was not only perfectly organized but also filled with memories we’ll carry for a lifetime.

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